Most people are unable to leave their homes without their cell phone. This much-loved and most relied-upon device provides technology that helps Emaswati keep their lives organized, connect with friends and family, manage banking, pay bills, shop, and get directions when needed. Given the importance of the cell phone in ensuring a smooth and efficient life, it is necessary to ensure that it is covered against unforeseen circumstances that may adversely affect your life.
While a warranty may cover your cell phone against manufacturing defects and hardware issues, it is limited in scope and has an expiry date. Our Cellphone Insurance provides coverage that a warranty does not, and your cell phone remains covered as long as you keep up with your premium payments.
What is covered?
- Theft or lost
- Accidental damage or impact
What is excluded?
- Data loss
- Software malfunction
- Depreciation
Benefits of the Cell Phone Insurance
ESRIC ensures that your cell phone will be replaced with the same or a similar device if it is lost or stolen and that it will be repaired should it be damaged. Below are some of the specific benefits of this policy:
- It is affordable. The premium is calculated at 8.5% of the retail value of your cell phone. The minimum premium payable is E250.00 per annum (Ts and Cs Apply)
- Cover is on an “All Risks Basis”. This means that your cell phone is covered anywhere in the world.
What classes of devices are covered?
- Cell Phones
- Tablets
- iPads
Are all devices covered?
Our Cell Phone Insurance covers all cell phone brands, from the most affordable ones to the most expensive ones.
Documents required to open this policy
- Copy of invoice for the new item with the item’s serial number.
- On an existing item, the client must produce a screenshot of the serial number of the item to be insured and a current quotation of an identical item from a recognized supplier.
Documents needed to claim:
If lost or stolen
- Police report
- Quotation for the same or similar model
- Lost or stolen phone box, charger, and related accessories
- Pay Excess at 10% of the claim, minimum E150.00
If damaged
- Quotation from a reputable repairer
- Fill in the claim form
- Pay Excess at 10% of the claim, minimum E150.00