ESRIC has been serving the non-life, life and pensions insurance needs of the Eswatini public for over 50 years. With customers having always been the reason for our existence, we are guided in our approach to them and all our stakeholders both by our strategy and by our Customer Service Charter. We remain committed not only to creating value through these frameworks, but to continually improve the ways we do so, in terms of our vision, mission and values.
In fulfilling its founding legislation No. 32/1973, established by the King’s Order-in-Council, ESRIC has succeeded in protecting the valuable assets and lives of the Swazi people in both domestic and commercial risk exposures. Within our product range, we have created and re-engineered our products to meet the ever-changing needs of our clients.
We are continuously working towards improving our service levels and creating a more intimate and personal relationship with our customers regardless of their geographic locations and economic classification. We are driven by our commitment to providing total peace-of-mind through a superior insurance experience.
Our head office is in Mbabane at Insika House along Somhlolo Road. We have a branch in Manzini, at ESRIC House, on Du Toit Street, below Manzini Lifestyle Centre and in Nhlangano, we are located at EWSC Regional Office, along Velempi Street.
To be the leading provider of insurance and related services in Eswatini, Southern Africa and beyond
To be the foremost provider of insurance and related services by:
As we drive the objectives of the Corporation we shall: