The 2023 Customer Service Week theme is ‘Team Service’, an important reminder that everyone is on the same team no matter where we work, our job titles, or how we serve our clients. As we celebrate 50 years of ensuring your golden tomorrow today, we also celebrate the people who have enormously contributed to the growth of the organization, serving in each department to ensure our clients are well taken care of.
The Underwriting department ensures your personal and business assets are covered. Happy Customer Service Week Our Claims department is there to settle your claim when the need arises. The Life department takes care of your investment, funeral, and pension affairs. The support Departments IT, Legal, Risk, Human Resources, Finance, and Marketing also play an important role in supporting the technical departments to deliver the service to our valuable clients. All this is possible because of teamwork.
It is our responsibility to provide excellent service and We are Happy To Serve. As part of the customer service week, we encourage you to visit any of our branches in Mbabane, Manzini, or Nhlangano to celebrate with us.